Shipping & Returns
Shipping
Shipping is only available within Alberta. Shipping rates are $20 within Alberta.
Orders will be shipped within 72 business hours. Please make sure the shipping address is correct as we can’t redirect orders once they have been sent. In the case of an incorrect shipping address, additional costs will be incurred by the customer.
All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may occur.
*Free Shipping on orders over $250.
In Store Pick Up
Pick Up Location:
4919-59 Street, Unit #201 Red Deer AB, T4N 6C9
Pick Up hours:
Monday - Tuesday 11am – 7pm
Wednesday - Friday 10am – 6pm
You will receive an email once your order is ready for pick up.
Returns
We want you to be satisfied with your purchase! We will happily accept returns for store credit only.
Returns are accepted within 14 days of delivery.
All returned merchandise must be:
In its original condition and not been used.
Have all its original tags attached.
Package is postmarked for return within 14 days of purchase.
To initiate a return please email info@hebebeautybar.ca and include your order number and reason for return. Any items being returned are at the customer’s expense and require an authorization number. If you are local to Red Deer contact us to arrange a time to drop off. Walk-in returns will not be accepted.
We are not responsible for the loss or delay of packages being returned and suggest using a shipping service that provides a tracking number and insurance. Return shipping fees are at the expense of the purchaser.
Membership Terms & Conditions
Charged on one a month
Cancellation requires a 30-day notice.
5% GST will be added to all membership programs.
Monthly Membership Fees accumulate as a credit on account and can be used for any retail product or service. If the total amount of an invoice is greater than the credit on file, members will be required to pay the difference at the time of purchase or treatment.